What was entered
The payment, the batch row, the onboarding request or the name — exactly as it arrived.
Cases & Workflow
Your workflow. Four eyes on every decision.
Every possible match becomes a case, worked on one screen whatever the channel. You design the road each case follows, and a second person approves every change.
WICS never moves money by itself. It holds, asks, and tells your systems the answer.
wics.your-bank.internal
WICSCases
9AK
Waiting9History1,286
C-2041MT103
Wladimir Petrow
Taken by youLevel 1 review
What was entered
WLADIMIR PETROW·250,000.00 USD
OFAC SDN0.91
EnteredWLADIMIRPETROWListVLADIMIRPETROV
ReleaseBlockEscalateComment
“Different date of birth and nationality.”
Release proposed
- People on every setup change
- 2
- The maker never approves their own change
- Ready-made rules
- 14
- Start from a template, adjust it, approve it
- Report views
- 7
- From a plain table to a heat map
- Officer per case
- 1
- A case is locked while someone works it
Waiting & History
One desk for every channel.
Payments, batch rows, onboarding requests and names land on the same screens. Waiting holds the work to do now. History keeps everything decided, clean screenings included.
- Every screening with a possible match opens a case
- The same screens for transaction, batch and name screening
- Cases belong to the unit that owns them; head office sees all
- One officer at a time: a case is locked while it is taken
wics.your-bank.internal
WICSScreening · Cases
6AK
All units
PartyStatusDeadline
- C-2041Wladimir PetrowA. KarimMT103Head officeLevel 1 review01:42:10
- C-2043Hassan Trading Est.pacs.008Head officeSecond approval00:38:10
- C-2046Kestrel Marine LtdMT103Branch 11Escalated+00:12:14
- C-2042Orion Freight FZEBatch rowBranch 04Level 1 review—
- C-2045Amina HaddadOnboardingBranch 04Level 1 review—
- C-2044Petra NovakNameBranch 11Level 2 review—
The case page
Decide with the evidence in front of you.
Everything an officer needs sits on one page. Everything they do is written down.
Matched words, aligned
Each hit lines up the entered words with the list words and highlights what matched.
The list record
The full record behind the hit: names, aliases, dates, countries and the list it came from.
Release, block, escalate, comment
Only the decisions your workflow allows at this status, for the people allowed to take them.
Fewer repeat alarms
A whitelisted good guy stays cleared when the list changes, and is flagged for a second look. Known false positives are suggested, per unit.
Full history
Every move, decision and comment, with who did it and when. Nothing is overwritten.
Workflow designer
Design the road each case follows.
Each bank draws its own workflow: the statuses, the moves between them, the decisions allowed at each status and who may take them. One workflow per module: transaction, batch and name.
- Statuses come from one shared library; a status code is locked once used
- Edit in place: an approved change applies to the cases already open
- Clone a workflow to start the next one
- Tick a status to tell the calling system when a case reaches it
wics.your-bank.internal
WICSCase workflows
AK
Payment casesTransactionBatchName
CloneWaiting for approval
New
Level 1 review
Level 2 review
Senior reviewNew
Released
Blocked
Status libraryA code locks once it is used
- NEW
- L1_REVIEW
- L2_REVIEW
- RELEASED
- BLOCKED
- SENIOR_REVIEW
Changes
- +Status Senior review
- +Move Level 2 → Senior review
- +Move Senior review → Blocked
- −Move Level 2 → Blocked
S. Haddad will check — the live workflow runs unchanged
Illustrative — invented names and figures.
Four eyes
Nobody approves their own change.
Every setup change goes to a second person before it counts. The checker sees exactly what changed, and the maker can never approve it.
- 1
Make the change
Edit a workflow, a rule, a channel, a list, a user or a unit.
- 2
Send for approval
The button stays off until something actually changed.
- 3
A second person checks
Before and after, line by line.
- 4
It applies, or comes back
Approved, it goes live. Rejected, it returns to the maker.
Four eyes covers
- Workflows
- Rules
- Channels
- Lists
- Users
- Units
Blocking a payment has its own permission.
wics.your-bank.internal
WICSApprovals
1AK
Signed in as
Workflow · Payment cases
Sent by A. Karim · 09:42
WhatBeforeAfter
- Status—Senior review
- Move—Level 2 → Senior review
- MoveLevel 2 → Blocked—
- Who may blockLevel 2 teamSenior team
AKYou made this change. Someone else must approve it.
Withdraw
Rules in plain words
Write the rule the way you would say it.
WICS reads your sentence offline, with no AI, so nothing leaves the bank. It suggests words as you type, asks about words it does not know, then fills the guided steps for you to check.
14 ready-made rules to start from
wics.your-bank.internal
WICSRules · Transaction
AK
Describe the rule in words
Hold payments to FATF grey-list countries above 10,000 USD
Read itExamples
- Exempt salary payments under 500 EUR
- Send hits on PEP lists to the PEP team
What should this rule do?
Hold for reviewWhich payments?
- Destination countryis inFATF grey list
- andAmountabove10,000 USD
Name, check, save
Grey-list payments above 10,000 USD
When a payment goes to a FATF grey-list country and is above 10,000 USD, hold it for review.
- Draft saved
- Tried on history137 of 4,820 past payments
- Approved by S. Haddad
- Switched on
Before screening
Exempt what you choose not to screen. Every exemption is recorded, never hidden.
After screening
Route alerts, answer a hit as a false positive signed by the rule, start the case in a given status, set a deadline.
Released by rules
When rules answered every hit, the payment can be released on its own, and the history names the rule.
Fail closed
A rule that errors holds the payment and names itself in the log.
Deadlines & calendars
A countdown on every held payment.
The calling system sends the deadline. WICS warns before it, marks the case overdue after it, and counts only your opening hours.
- Warnings before the deadline, overdue after it
- Opening hours per weekday, per company, and per branch if needed
- Gulf public holidays built in; your bank confirms or moves them
- WICS never moves money by itself: it tells the calling system
wics.your-bank.internal
WICSHeld payments
2AK
Kestrel Marine Ltd
MT10312,900.00 USD
Overdue+00:01Blue Cedar Holdings
pacs.0083,480,000.00 AED
Warning sent00:44Lumen Pharma SA
MT1037,315.40 CHF
On time03:08
Past the deadline WICS keeps warning. It never releases or cancels a payment on its own.
Business calendar · Head office
- Mon
- Tue
- WedPublic holiday · built in
- Thu
- Fri
- SatClosed
- SunClosed
Thu 14:00 + 4 opening hours = Fri 10:00
Reports
Ask a question. Get the report.
A report centre in every application: screening, lists, users and notifications. Dozens of ready reports, or build your own in numbered steps.
wics.your-bank.internal
WICSReport centre · Screening
AK
Build your report
1Show as
2Group by
—
3Count or total
Count of cases
4Only show
Last 30 days · decided
5Sort
Newest first
6Columns
5 of 14
Cases decided
TableEvery case decided in the last 30 days, newest first.
CaseDecisionDate
C-2034Branch 11BlockedS. Haddad10-12
C-2033Head officeBy ruleRULE-0710-12
C-2032Branch 04ReleasedA. Karim10-12
C-2029Head officeReleasedM. Rahal10-11
C-2027Head officeBy ruleRULE-0310-11
C-2025Branch 04ReleasedA. Karim10-11
ExcelPDFCSV
Mondays 07:00 · e-mailTotals on the server
Illustrative — invented names and figures.
Seven views
Table, summary, cross-table, bars, trend line, pie and heat map.
Totals on the server
Big data stays fast: totals are counted where the data lives.
Excel, PDF and CSV
Export any report, or send it by e-mail on a schedule.
Case reports included
Cases by status, decision, unit and period — overdue ones too.